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Frequently Asked Questions
Our return policy lasts 30 days. If 30 days have passed since your purchase, we unfortunately cannot offer a refund or exchange. For return or exchange instructions, please contact our customer support atsupport@mulat.com.
Delivery times vary depending on your location, as we ship from multiple warehouses in Asia and Europe. For specific shipping times, please check our shipping page: Shipping Information.
Our sneakers feature a hidden height boost that adds 2.5 inches to your height. This elevation is built into the shoe and designed to be comfortable for walking.
You can view our sizing guide here. We generally recommend sizing up for wider feet, but individual preferences may vary.
Yes, we ship orders internationally from our warehouses in Asia and Europe.
Currently, we do not have a physical store. However, you can explore our collection online at: Mulat Footwear.
We accept Visa, Mastercard, Shop Pay, and American Express.